Trash, Recycling & Debris (After Storm)
Residential Trash and Recycling Services
Background Info: Trash, recycling and yard waste removal services are often suspended (postponed/stopped) during a storm, particularly when high winds or flooding could pose a risk to drivers and equipment and/or could cause waste materials and receptacles to be washed or blown away.
Debris Removal Services
Any planned residential debris removal will begin after the threat of danger has passed. For additional updates, monitor the local news and official announcements from the local government that provides your service.
Debris Safety Tips
Watch for workers clearing debris, and follow all directional instructions and detour signs.
When cleaning up your yard, inspect first for electrical hazards. Don’t touch any conductive materials, such as water, tools, tree branches, etc., that may be in contact with a live power line.
Watch out for broken limbs that are hanging or caught in other branches overhead that may fall. Broken or hanging branches, attached vines, or leaning trees are hazardous and should be approached with caution.
Issues Needing Follow up
Thank you for calling to report this. Before we begin, I need to verify whether this has already been reported to us - either by you or perhaps also by someone else. What is the name of the street or nearest crossroad of this issue? (Search for street in WebEOC, then proceed to appropriate bulleted option.)
Already reported and no substantial change: This has already been reported and is assigned to the appropriate agency. (You can provide info from the description and any agency response details. Call ends here.)
Already reported, there is a substantial change, and the record is still in “assigned” status: This has been reported already, but I’m going to connect you to the appropriate department to provide an update.
Transfer the customer to (813) 272-5680.
Call ends here.
Not yet reported, OR previous record has a status other than “assigned”: Hillsborough County has reopened for regular business, so you’ll want to speak with their Solid Waste Department for assistance on this issue. I’ll give you their phone number for future reference. It’s (813) 272-5680.
Would you like me to connect you?
If yes, transfer the call.