Water and Wastewater Issues



  1. Open a New Record in WebEOC. Document the response to each question and complete the remaining WebEOC sections.

  2. For me to address your concern, please provide information on the following questions:

    • Is this related to water or wastewater?

    • Is this a residential or commercial address?

      • Note: Enter the exact address. If a cross-street, enter it into the Location of Issue/Need section

    • Please provide a description of the issue or concern you are experiencing.

  3. Use the Potable Water/ Wastewater event type.

  4. Save your work.


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